From this location you can get technical and customer support for Shock Products that were purchased via ourselves, or one of our partner/distributors.

You can download the latest product drivers; access getting started guides, FAQs, tutorials & manuals; register your product; and much more!

Frequently Asked Questions
Check here for answers to the most commonly asked customer and technical support questions
Wired Networking
Wireless Lan
KVM

Product Drivers
The latest driver release versions, patches and upgrades are always available here. Make sure you have the latest drivers installed before contacting support
Download here

Product User Manuals
View and use our printer-friendly user manuals
Wired Networking
Wireless Lan
KVM

How to Guides
Useful How to... guides from technical support
Networking Basics
Wireless Lan Basics
How to setup your Shock 711-CE ADSL router in the UK

Getting Started Guides
Useful guides to quickly get you up to speed introducing the basics from Technical Support
Networking Basics
Wireless Lan Basics
How to setup your Shock 711-CE ADSL router in the UK

Support Email
If after checking through our support resources you are still having problems or require more information about any of our products, please complete the customer support form or email us at the following address support@shockproducts.com, to help us solve your problem quickly please be as specific as possible